Terms of Service

 

These General Terms and Conditions of Sale (hereinafter also "Terms", "Conditions", "Terms and Conditions") govern the sale of products sold on the site www.formaminima.com operated by: Formaminima of Caterina Vrabec (hereinafter also "Seller"), with registered office in via G. Ciamician n.6 (CAP 34124 - Trieste), REA: TS-202475, VAT number: 01307530327, telephone: 0039-3454077499, mail: info.formaminima@gmail.com. Each contract is intended to be concluded between the purchaser and the Seller, according to the procedures identified in Article 2 of this document. On the site and in these Terms the terms "we" and "our" are to be understood as referring to the Seller.

  1. General provisions

    I. By browsing this website, the user accesses Formaminima (www.formaminima.com). Browsing and transmitting a purchase order on the site entails the express acceptance of these General Terms and Conditions of Sale at every point.

    II. By using this website and / or purchasing products on it, the user is required to read the Terms carefully. In any case, with the transmission of the order, these will be considered irrevocably accepted.

    III. These Conditions apply to the sale of products concluded exclusively on this website. They do not regulate the sale of products and / or the provision of services by parties other than the seller, visible on the latter's website by means of links, banners, ads or any hypertext link.

    IV. The Terms and Conditions are drafted in compliance with the provisions of Legislative Decree 6.9.2005, No. 206 (Consumer Code) and subsequent amendments, as well as of Legislative Decree No. 9.4.2003, No. 70.

  2. Procedures for purchasing and finalizing the contract

    I. The information referred to in these Conditions and the details contained in this website, even if relating to specific products, do not constitute an offer to the public but merely an invitation to formulate a contractual proposal (the "order") aimed at concluding a sale. This contract can be considered completed only at the time of acceptance of the order by the Seller, as clarified in paragraph III of this article.

    II. To place the order of one or more products on our site you will have to fill in the relevant form in electronic format, following the appropriate instructions. Before submitting this order, we will invite you to read again these Terms and our Privacy Policy, which we will ask you to expressly accept. We will also provide you with a summary of the information you entered when filling in the order form, related to delivery data, shipping and payment preferences. Please verify the correctness of the aforementioned information in order to speed up the ordering process and avoid delays in the receipt of your product.

    III. To place the order you will need to contact us by e-mail: info.formaminima@gmail.com or by clicking the given links in each product section, providing your personal information such as name/last name/address, type of product/special features, product quantity, other requirements. We will send you a first e-mail of "Order Confirmation", which will confirm receipt of the contractual proposal on your part. The contract will be deemed completed upon receipt of a second e-mail of "Acceptance of the order", signed by both parties.

    IV. We reserve the right, in any case and at our discretion, not to accept the order sent by you. If your order is not accepted, it will be the Seller's responsibility to promptly inform you and, in any case, no later than fifteen (15) days from the day following the day on which the order is transmitted. In the event of a debit to your account, the amount will be refunded to you in its entirety.

  3. Manufacturing of products

    I. The products offered for sale on formaminima.com are handmade products. This makes each product purchased unique and with special qualities for each item. The essential characteristics of the products are presented within each product section. The images and colors of the products offered for sale on formaminima.com, however, may not correspond to the real ones due to the internet browser or monitor used by you.

    II. The production process begins when the order is accepted.

  4. Delivery and shipment of products

    I. Considering the peculiarity of the manufacturing process of Formaminima products, the delivery times identified in the order are to be considered merely indicative and not essential according to the art.1457 cc. In any case, delivery times are not to be considered including transport times. It is understood the commitment to do everything in our power to meet the indicated deadlines.

    II. For the delivery of our products we use the courier DHL International GmbH (for courier delivery policy please refer to the following webpage: https://www.logistics.dhl/it-it/home.html ).

    III. The cost of shipping is the responsibility of the buyer and it is stated at the time the order is sent

  5. Legal guarantee of the products

    I. All products sold by the Seller are covered by the legal guarantee of twenty-four (24) months for lack of conformity, in accordance with Article 132 Legislative Decree 206/2005 (Consumer Code).

    II. The lack of conformity of the product must be communicated to us within two (2) months of its discovery by email and / or registered letter. In case of lack of conformity you have the right to request the repair or replacement of the product. In the event that the aforementioned remedies are not possible or are excessively burdensome, you will be entitled to a reduction in the price paid or to the termination of the sales contract, pursuant to Article 130 of Legislative Decree 206/2005 (Consumer Code) .

  6. Right of withdrawal

    I. Pursuant to Article 52 D.Lgs.206 / 2005, you have the right to withdraw from the contract concluded with the Seller, without any penalty and without specifying the reason, within fourteen (14) days from the day of receipt of the products purchased on our site.

    II. To exercise your right of withdrawal, you can use the following methods at your discretion:

    - filling in the return form (provided in Annex I, Part A of the Consumer Code. to be received by emailing at info.formaminima@gmail.com), in accordance with the standard form pursuant to Article 49, paragraph 4, Legislative Decree 206/2006 (Consumer Code ), and transmission by email and / or registered letter to the addresses indicated in the introduction;

    - sending to the Seller any other explicit declaration of your wish to withdraw from the purchase contract by mail or registered mail.

    III. Pursuant to art.57 Legislative Decree 206/2005 (Consumer Code), you are required to return the goods received by sending them to the address indicated in the introduction without undue delay and, in any case, no more than fourteen (14) days from the date you notified the Seller of your intention to withdraw from the contract.

    IV. The cost of returning the goods, in case of withdrawal, will be at your expense and will not be refundable.

    V. The products must be returned to the Seller intact, undamaged and / or worn, accompanied by all the attached forms and information, as well as in their original packaging. Otherwise, the right of withdrawal cannot be considered correctly exercised.

    VI. If the terms and conditions for exercising the right of withdrawal described in points II and III are not respected, the return will not be accepted and you will not be entitled to reimbursement of the sums already paid to the Seller. Within fourteen (14) days from the dispatch of the e-mail with which you will be notified of the non-acceptance of the return, you will be able to obtain, at your expense, the products in the state in which they were returned to the Seller, notifying the Seller in the manner that will have been communicated to you in the email of non-acceptance of the return. Otherwise, the Seller may retain the products, in addition to the sums already paid for their purchase.

    VII. If the products are returned damaged, you will not be entitled to full reimbursement of the amounts already paid to the Seller. In fact, you will be responsible for the decrease in value of the returned products. In this hypothesis, a percentage of between 10 and 90 percent of the sums paid by you to the Seller for the purchase of returned products will be deducted from the reimbursement, according to what will be specifically communicated to you by e-mail by the Seller once received and analyzed damaged products. Within fourteen (14) days from the dispatch of this email, you can choose to get back, at your expense, the products in the state in which they were returned to the Seller, notifying the Seller in the manner that will be communicated to you in the email. Otherwise, the Seller may retain the products and an amount corresponding to the percentage deducted from the refund.

  7. Repayment times and methods

    I. Once the products have been returned and compliance with the withdrawal procedures set forth in Article 6 established, we will send you an "Acceptance of return" e-mail and we will refund as soon as possible, using the same payment method you used in the initial transaction and unless otherwise expressly agreed by us.

    II. We will inform you, in the email referred to in the previous paragraph, of the courier that we intend to use for the return of the products. If you decide to use a shipper other than the one we choose, the responsibility in case of loss or damage to the goods will be your responsibility.

  8. Payments and price:

    I. Orders placed on www.formaminima.com can be paid by credit card (Visa, MasterCard, American Express, Maestro) and PayPal. Bank transfer is also available. Our prices are listed in EUR or USD. Please be warned that every reference to dollars is to US dollars.

    II. Credit card details are sent to our payment gateway provider, which handles credit card payments on behalf of the Seller. To reduce the risk of unauthorized access, these details will be encrypted. Once your order is received, a pre-authorization will be made to your credit card to ensure that you have the necessary funds to complete the purchase. Your card will be charged when you receive our "Order Acceptance"

    III. By authorizing the payment, you confirm that the credit card is owned by you.

    IV. The credit card issuer will verify and authorize the payment. If the organization does not authorize it, we will not be responsible for any delay or failure to deliver the goods and, therefore, no contract between us can be considered completed.

    V. At the time of the summary of the order to be sent, you will be shown the price of the product including all taxes and shipping, delivery and postage costs. In the event that there were expenses not reasonably predictable, this will be charged to you.

  9. Intellectual property

    I. By using this website, you acknowledge and agree that all copyrights, registered trademarks and any intellectual property rights on the materials or content presented as an integral part of the site are owned by us and, possibly, by those who have granted license for their use.

    II. The aforementioned material may be used for purposes unrelated to the forwarding of the purchase order only in the case of express agreement with the Seller or with the licensors, under penalty of compensation for damage as provided for by current legislation.

  10. Privacy information

    I. You will be able to obtain information on how we treat your personal data by accessing the Privacy section on our website.

    II. The data controller of the data provided by you is Caterina Vrabec.

    III. The rights recognized to you by the current legislation on the protection of personal data (EU Reg. 679/2016 and Legislative Decree 196/2003) may be exercised by contacting the owner at the addresses indicated in the introduction.

  11. Applicable law

    I. These Terms and Conditions are governed by Italian law and in particular by the Consumer Code, Chapter I "of consumer rights in contracts", with specific reference to the law on distance contracts and the legislative decree 9 April 2003 n. 70 on certain aspects concerning electronic commerce.

    II. Any dispute arising out of or related to the Terms and Conditions will be referred to the exclusive jurisdiction of the Court identified by the Consumer Code.